Claudia Olander (Born September 22nd, 1977) is the district manager of Cloud 9 District #58, in the Greater Greenfield Area. A sharp-witted egotist, Claudia is often portrayed as the secondary antagonist of Store #1144, although she has occasional moments of anti-heroism from time to time.

 

Characterized by her confident-demeanor, professionalism, and arrogance, Claudia leads her district with an iron-fist. As a former Beauty Industry Executive, she is driven by an insatiable hunger for corporate success, often prioritizing her own image and career over the needs of her employees or the company. She values appearances above all else, which is illustrated in the way she presents herself: a voguish "West-Coast Diva" decked out in chic suits, expensive jewelry, and designer shoes.

 

Having come from humble beginnings, Claudia feels she must constantly prove herself in a company that she believes doesn’t take her seriously. This insecurity drives her to work twice as hard as her colleagues to maintain authority, cultivating the persona of an intense, no-nonsense boss who will do whatever it takes to stay at the top. But despite her abrasive personality, Claudia is genuinely intelligent, and an expert when it comes to retail operations. ​

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In many ways, Claudia represents the archetype of the jaded, beleaguered bureaucrat, driven by personal ambition but caught in moments of self-reflection that show her to be more than just a heartless corporate suit. But when confronted with the choice of being either good or evil...Claudia will usually choose the latter.